SHIPPING + RETURNS

Parcel Delivery
All orders are sent with SENDLE unless otherwise requested. Express shipping is available at an additional charge using Australia Postage rates - please forward this request via email.

Locations
Salted Cure currently ships to Australia, New Zealand, USA and the UK with the intention of expanding by 2020. If you are in a country other than what is listed and you want to to order products, please forward your request via email.

Shipping
We process all orders Monday - Friday. Once you have placed your order, we aim to have it dispatched within 48 hours. Please allow up to 3 business day for dispatch if your order is placed on a weekend or public holiday. Depending on your location you will receive your order within 3 - 12 days within Australia, if you are international then shipping times will vary according to your location.

Returns and Damaged Items
If you have received a damaged product, please notify us immediately for assistance. Unfortunately, products cannot be refunded or exchanged if you have changed of mind. If the product is determined to be unpalatable by the business then a refund or exchange will take place.

Policy
If you are not home upon delivery to sign for your package, your item will be authorised to be left in a safe place unless notified otherwise. Once your parcel is in the hands of the courier/shipping company we are no longer responsible for this item.

For exact delivery estimates please visit Sendle and use ‘BRISBANE’ as the location your item is coming from. Please keep in mind that the products are shipped from Byron Bay, Australia, so there is a further 1-2 day processing lead time as this is not a capital city (https://www.sendle.com/delivery-estimator)

Please email us directly for any further enquiries about your delivery.